- • Kong edge, Keycloak auth
- • conversation-svc (field channel = session kênh)
- • customer-svc (bind end-user Zalo/Messenger)
- • OpenBao (Ed25519 ký version), Kafka outbox
- • web → card_json → chat UI SSE
- • zalo/fb → message JSON → tool-exec → channel API
- • text → plain (fallback)
- • một render lib, nhiều output — agent truyền type
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